Sales Engineering Role

  Toronto - GTA

Position Summary

The successful candidate for the Sales Engineering Role will work in partnership with account leads/teams and be responsible for supporting the overall sales process, while assisting customers in understanding available HVAC and IOT solutions, design & support the successful implementation of the purchased equipment, and troubleshoot and resolve implementation issues.

 

Responsibilities

  • Works collaboratively with vendors and clients to develop enhancements and/or additional strategic solutions to the current product offering based on food retail environment
  • Serves as a first point of contact for basic customer engineering requests
  • Collaborate with RD&E team on specific projects (examples: store analysis, building heat and cooling loads, energy studies)
  • Determine size and aid in configuration of HVAC equipment (reviews and analyzes weather data for climatic design conditions, plots equipment functionality on psychometric charts (ECAT equipment selection software proprietary to AAON)
  • Reviews architectural, mechanical, and control plans to assess the project requirements
  • Verifies that information on mechanical and control plans is accurate as per the manufacturing specification
  • Conducts research and presents design proposals for projects and/or participates in sales presentations with Key Account Executive
  • Create quotation requirements for Account Coordinator
  • Works closely with the account team to respond quickly to client requirements, such as equipment shop drawings, specifications, and unit features
  • Coordinates with Engineering and Manufacturing the specific requirements of the project
  • Creates equipment submittal package for customers, Engineers of Record [EOR] and sub-contractors; Reviews approved shop drawings returned from exterior engineering firms from EOR
  • Collaborates with Account Coordinator to track and ensure project budget and timelines are met
  • Identifies product gaps and deficiencies and collaborates with Design Engineer team
  • Communicates consistently and effectively with customers and all internal stakeholders
  • Able to travel to site to review unit operation and perform site surveys
  • Problem solve site related issues with contractors to ensure CES equipment are operating as per intent
  • Prepare educational presentations for EOR to improve their product knowledge in product specifications and understanding the features, benefits, value-add of CES equipment
  • Serve as supermarket dehumidification expert with the ability to diagnose client needs and make recommendations for HVAC solutions.

Requirements

  • Post-secondary education in engineering (preferably mechanical) or in another technical field
  • 5 years of experience in commercial/industrial HVAC rooftop systems or a combination of related experience and post-secondary education in engineering (preferably mechanical or technical field)
  • In-depth knowledge of HVAC systems needs in supermarkets is an asset [training can be provided accordingly]
  • Project management experience is required
  • Excellent relationship and team building skills, a positive attitude
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced and dynamic team-oriented environment
  • Self-management skills, ability to work independently, self-directed
  • Experienced in customer negotiations
  • Experienced in developing and delivering presentations
  • Experienced with MS Office Suite including PPT
  • Excellent planning and organizational skills; knowledge of consultative sales techniques

 Conditions of Employment

  • Permanent full-time employment
  • Travel to job sites, manufacturing facility, and customer locations
  • Ability to work from home with a home-based office
  • Valid passport: able to travel across North America

How To Apply

To apply for this position, please send a cover letter and resume to careers@cesinc.ca. While we appreciate the interest of all applicants only those selected for an interview will be contacted.